BLJ Hearing Aid for Seniors, Invisible Digital Hearing Amplifier to Assist Hearing, Lightweight with Noise Reduction and Feedback Cancelling (Blue-Left Ear)

Question 1: Why do my hearing aid whistle ?

Answer 1 : Normally, Wearing our hearing aid in error result in the disturbing whistling or squeaking noise coming from device is caused by called feedback. We recommend that few simple steps as belowed to reduce or eliminate noise:

• The first, When the hearing aid is turned on, it may be at maximum volume, So we recommend you adjust the volume to the lowest level before wearing at the beginning. Please chooese the appropriate ear domes according to the size of the ear canal and Make sure the "ear domes" fit snugly in your ear . If your hearing aid’s ear domes does not fit in your ear properly, sound will leak out and back into the device’s microphone, causing the whistle sound.
• The Second, Please clean your device with our brush everytime . Our ears produce wax naturally to trap and expel foreign substances, but when you have wax build-up in your ears and insert your hearing aids on top of the wax, the sound coming out of the amplifier will be blocked and returned to the microphone, causing a squeal.
• The Last , Please store your device in clean Case, If the hearing aid’s microphone is covered with wax or debris, it will make a noise.

Question 2: How can i know the hearing aid battery in low power need to charge it as soon?

Answer 2 : The hearing aid has a low battery warning signal (beep). when the battery power is too low, you will hear this signal(beep) to remind you to charge it on time. the low battery signal will repeat every 5 - 10 minutes.

Question 3: How can I care for my hearing aid?

Answer 3 : Proper maintenance and care will extend the life of your hearing aid. Make it a habit to:

√ Keep hearing aids away from heat and moisture.

√ Clean hearing aids as instructed. Earwax and ear drainage can damage a hearing aid.

√ Avoid using hairspray or other hair care products while wearing hearing aids.

√ Turn off hearing aids when they are not in use.

√ Keep it away from children and pets.

Question 4: I have received a pair hearing aids and worn for a week. but one of them did not work, how should i do ?

Answer 4 : Hearing aids are designed to be as tough as possible, but they’re still electronic instruments that are vulnerable to things like earwax, dirt, moisture, heat and impact. Please contact our service to deal the unworking device. We have a professional team to provide comprehensive after-sales service, which can promptly respond to your needs and provide the best solution within 24 hours. If you have any after-sales problems or needs, please feel free to our service, and we will wholeheartedly serve you.

For better care for your device, Please pay attention to 4 important cause for Hearing Aid Damage as below :

√ Failing To Clean Hearing Aids Or Cleaning Them Incorrectly

√ Dropping Hearing Aids Like Dropping them on a hard surface from any height can damage them.

√ Improper Storage - store your hearing aids in moist places like the bathroom or hot places like the car.

√ When you wear device in shower, Swimming or Blow-drying your hair Using hairsprays and other aerosol products may expose your hearing aids to moisture, heat and substances that can clog the microphone and receiver result in stopping work.